Comeet experienced a critical incident on March 14, 2023 affecting Intercom - Customer Support Platform, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Intercom - Customer Support Platform
Update timeline
- identified Mar 14, 2023, 09:42 AM UTC
An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/
- resolved Mar 14, 2023, 10:04 AM UTC
The incident with our third party communication provider has been resolved.