Comeet experienced a notice incident on October 12, 2023 affecting Intercom - Customer Support Platform, lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Intercom - Customer Support Platform
Update timeline
- identified Oct 12, 2023, 02:54 PM UTC
An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/
- resolved Oct 12, 2023, 03:30 PM UTC
The incident with our third party communication provider has been resolved.