Comeet experienced a critical incident on February 22, 2024 affecting Intercom - Customer Support Platform, lasting 3h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Intercom - Customer Support Platform
Update timeline
- identified Feb 22, 2024, 09:55 AM UTC
An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/ Please reach out Support team by email to [email protected] Sorry for the inconvenience.
- resolved Feb 22, 2024, 01:49 PM UTC
This incident has been resolved.