Comeet incident

Degraded performance of processing new candidate

Notice Resolved View vendor source →

Comeet experienced a notice incident on March 6, 2019 affecting Spark Hire Recruit Web Application, lasting 6h 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2019, 12:27 PM UTC
Resolved
Mar 06, 2019, 06:31 PM UTC
Duration
6h 3m
Detected by Pingoru
Mar 06, 2019, 12:27 PM UTC

Affected components

Spark Hire Recruit Web Application

Update timeline

  1. monitoring Mar 06, 2019, 12:27 PM UTC

    Due to a recent issue found in our indexing mechanism, candidates created in the last 10 hours were not properly processed causing new created candidates to not trigger duplication. The issue has been fixed and all candidates will be re-processed by 9:00AM EST. Once all candidates are re-processed, all duplicate candidates will be triggered and users will be able to view and resolve the duplications on the candidate cards. For additional questions, feel free to reach out to our support team via chat. We apologize for the temporary inconvenience.

  2. resolved Mar 06, 2019, 06:31 PM UTC

    This incident has been resolved.