Comeet incident

Chat support partial outage

Minor Resolved View vendor source →

Comeet experienced a minor incident on July 14, 2019 affecting Spark Hire Recruit Web Application, lasting 1d 12h. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2019, 08:14 AM UTC
Resolved
Jul 15, 2019, 08:55 PM UTC
Duration
1d 12h
Detected by Pingoru
Jul 14, 2019, 08:14 AM UTC

Affected components

Spark Hire Recruit Web Application

Update timeline

  1. investigating Jul 14, 2019, 08:14 AM UTC

    We are currently experiencing an ongoing issue with the third party system we use for chat support. The option to open a new conversation with support is currently not available for some users. This issue is being investigated. For any queries, please send us an email to [email protected].

  2. investigating Jul 14, 2019, 08:16 AM UTC

    We are currently experiencing an ongoing issue with the third party system we use for chat support. The option to open a new conversation with support is currently not available for some users. This issue is being investigated. For any queries, please send us an email to [email protected].

  3. investigating Jul 15, 2019, 06:15 AM UTC

    We are continuing to investigate this issue.

  4. resolved Jul 15, 2019, 08:55 PM UTC

    This incident has been resolved.