Comeet incident

Log-In mechanism partial outage (specific locations)

Comeet experienced a major incident on February 11, 2020 affecting Spark Hire Recruit Web Application, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started: Feb 11, 2020, 04:31 PM UTC
Resolved: Feb 11, 2020, 06:39 PM UTC
Duration: 2h 8m
Detected by Pingoru: Feb 11, 2020, 04:31 PM UTC

Affected components

Spark Hire Recruit Web Application

Update timeline

identified Feb 11, 2020, 04:31 PM UTC

We have identified an issue with the log-in mechanism that might affect customers in the following locations: Germany, United Kingdom and Ukraine. Our team is working on resolving this issue with the highest priority.
resolved Feb 11, 2020, 06:39 PM UTC

This incident has been resolved.
postmortem Feb 12, 2020, 05:08 PM UTC

The Log-In mechanism partial outage was a direct result of a European DNS issue with AWS and GoDaddy. We identified it and released a bypass to fix the issue as soon as we could.