Comeet incident

Third Party Chat/Ticketing Provider Slowness/errors

Comeet experienced a notice incident on April 3, 2025 affecting Intercom - Customer Support Platform, lasting 7m. The incident has been resolved; the full update timeline is below.

Started: Apr 03, 2025, 08:46 PM UTC
Resolved: Apr 03, 2025, 08:53 PM UTC
Duration: 7m
Detected by Pingoru: Apr 03, 2025, 08:46 PM UTC

Affected components

Intercom - Customer Support Platform

Update timeline

identified Apr 03, 2025, 08:46 PM UTC

An issue has been identified with the third party communication provider used by our team to provide support for our customers. We are awaiting updates from them for the issue to be resolved. More information can be found here: https://www.intercomstatus.com/ Please reach out Support team by email to [email protected] Sorry for the inconvenience.
resolved Apr 03, 2025, 08:53 PM UTC

This incident has been resolved.