Collibra experienced a major incident on May 8, 2026 affecting AI Governance & Privacy and Core Platform and 1 more component, lasting 3d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring May 08, 2026, 12:55 AM UTC
Description: An issue affecting cloud services in AWS Region US-EAST-1 has been detected. Symptoms description: Collibra instances in this region may be unreachable. Collibra Engineering is investigating and we will update you as soon as new information is available. Please check back on the incident status page for developments. Thank you for your patience. Our apologies for any inconvenience caused.
- investigating May 08, 2026, 12:55 AM UTC
Description: An issue affecting cloud services in AWS Region US-EAST-1 has been detected. Symptoms description: Collibra instances in this region may be unreachable. Collibra Engineering is investigating and we will update you as soon as new information is available. Please check back on the incident status page for developments. Thank you for your patience. Our apologies for any inconvenience caused.
- monitoring May 08, 2026, 07:13 AM UTC
Description: Recovery efforts continue for the issue affecting cloud services in AWS Region US-EAST-1 . Collibra Engineering is actively working on restoring services, with recovery expected to be completed shortly. Some Collibra instances in this region may still experience intermittent reachability issues while remediation activities continue. Collibra Engineering continues to monitor the situation closely and we will provide further updates as they become available. Please continue to refer to the incident status page for the latest information. Thank you for your continued patience and understanding. We apologize for any inconvenience caused.
- investigating May 08, 2026, 07:13 AM UTC
Collibra Engineering is actively working on restoring services, with recovery expected to be completed shortly. Some Collibra instances in this region may still experience intermittent reachability issues while remediation activities continue. Collibra Engineering continues to monitor the situation closely and we will provide further updates as they become available. Please continue to refer to the incident status page for the latest information. Thank you for your continued patience and understanding. We apologize for any inconvenience caused.
- monitoring May 08, 2026, 01:20 PM UTC
Most Collibra instances have been successfully restored. Our engineering team is working diligently to recover the final remaining systems, and will continue to update the incident status page with new developments. Please note Collibra instances in this region may still experience intermittent issues while AWS continues their data center remediation activities. Thank you for your continued patience and understanding. We apologize for any inconvenience caused.
- investigating May 08, 2026, 01:20 PM UTC
Most Collibra instances have been successfully restored. Our engineering team is working diligently to recover the final remaining systems, and will continue to update the incident status page with new developments. Please note Collibra instances in this region may still experience intermittent issues while AWS continues their data center remediation activities. Thank you for your continued patience and understanding. We apologize for any inconvenience caused.
- monitoring May 11, 2026, 08:19 AM UTC
All remaining Collibra instances have now been successfully restored, and service stability has been confirmed. AWS has completed the primary remediation activities related to this incident. Thank you for your patience and understanding throughout this event. A Root Cause Analysis (RCA) document will be published within seven business days and will be available upon request. Please submit a support ticket via support.collibra.com with the following subject line: “RCA Request for Incident MI-20260507".
- resolved May 11, 2026, 08:19 AM UTC
All remaining Collibra instances have now been successfully restored, and service stability has been confirmed. AWS has completed the primary remediation activities related to this incident. Thank you for your patience and understanding throughout this event. A Root Cause Analysis (RCA) document will be published within seven business days and will be available upon request. Please submit a support ticket via support.collibra.com with the following subject line: “RCA Request for Incident MI-20260507".