Collibra experienced a major incident on April 20, 2026 affecting Data Governance, lasting 9h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Apr 20, 2026, 09:00 AM UTC
Description: A possible issue affecting Data Governance has been detected. Symptoms description: Assessments functionality is currently impacted for Ultimate and Premier package customers due to a licensing issue. The root cause has been identified and Collibra Engineering expects the fix to be completed by end of business U.S. time today. U pdates will be provided as soon as new information is available. Please check back on the incident status page for developments. Thank you for your patience. Our apologies for any inconvenience caused.
- investigating Apr 20, 2026, 09:00 AM UTC
Description: A possible issue affecting Data Governance has been detected. Symptoms description: Assessments functionality is currently impacted for Ultimate and Premier package customers due to a licensing issue. The root cause has been identified and Collibra Engineering expects the fix to be completed by end of business U.S. time today. Updates will be provided as soon as new information is available. Please check back on the incident status page for developments. Thank you for your patience. Our apologies for any inconvenience caused.
- monitoring Apr 20, 2026, 06:21 PM UTC
The issue has been resolved. We apologize for any inconvenience this may have caused, and appreciate your patience while we worked to resolve this matter. A Root Cause Analysis (RCA) document will be published within seven business days and will be available upon request. Please submit a support ticket via support.collibra.com with the following subject line: “RCA Request for Incident MI-20260420-2”.
- resolved Apr 20, 2026, 06:21 PM UTC
The issue has been resolved. We apologize for any inconvenience this may have caused, and appreciate your patience while we worked to resolve this matter. A Root Cause Analysis (RCA) document will be published within seven business days and will be available upon request. Please submit a support ticket via support.collibra.com with the following subject line: “RCA Request for Incident MI-20260420-2”.