CoinTracker incident
Ticket Submission Unavailable for Unauthenticated Users
CoinTracker experienced a minor incident on August 4, 2025 affecting Website, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Website
Update timeline
- investigating Aug 04, 2025, 02:22 PM UTC
CoinTrackers are not able to submit a support ticket from the web application. Tickets can be submitted by navigating to Chatoshi from the help center or emailing [email protected].
- resolved Aug 04, 2025, 03:27 PM UTC
This incident has been resolved.