Coins.ph incident

ETH, SCR, ARB and ZK Network Maintenance

Minor Resolved View vendor source →

Coins.ph experienced a minor incident on January 21, 2026 affecting Deposits and Deposits and 1 more component, lasting 3h 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2026, 07:06 AM UTC
Resolved
Jan 21, 2026, 10:37 AM UTC
Duration
3h 30m
Detected by Pingoru
Jan 21, 2026, 07:06 AM UTC

Affected components

DepositsDepositsDepositsDepositsWithdrawalsWithdrawalsWithdrawals

Update timeline

  1. investigating Jan 21, 2026, 07:06 AM UTC

    We regret to inform you that SCR, ARB and ZK network deposits and withdrawals and ETH network deposits are temporarily unavailable. We apologize for the inconvenience caused. SCR, ARB and ZK network deposits and withdrawals and ETH network deposits on Coins.ph are undergoing maintenance. However, our other networks are fully functional. We suggest using other blockchain networks for your crypto transactions during this maintenance period. Our technical team is working on resolving the issue at the earliest possible time. Rest assured that we will provide updates regarding the system upgrade as soon as possible. We appreciate your understanding and apologize for any inconvenience.

  2. monitoring Jan 21, 2026, 07:39 AM UTC

    ETH network deposits have been re-enabled. Please stay tuned for updates on other networks.

  3. monitoring Jan 21, 2026, 08:32 AM UTC

    ARB and ZK network deposits and withdrawals have been re-enabled.

  4. resolved Jan 21, 2026, 10:37 AM UTC

    This incident has been resolved.