CoinGate incident

Webpage not accessible

Critical Resolved View vendor source →

CoinGate experienced a critical incident on November 16, 2020 affecting Homepage, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2020, 03:57 PM UTC
Resolved
Nov 16, 2020, 07:56 PM UTC
Duration
3h 58m
Detected by Pingoru
Nov 16, 2020, 03:57 PM UTC

Affected components

Homepage

Update timeline

  1. investigating Nov 16, 2020, 03:57 PM UTC

    We are currently experiencing issues with one of the hosting providers and our homepage is not accessible as a result. Users also won't be able to sign in to their accounts during this time. All other systems, including API and payments processing, are functioning as expected.

  2. monitoring Nov 16, 2020, 04:38 PM UTC

    Homepage is now accessible. We will keep monitoring the performance.

  3. resolved Nov 16, 2020, 07:56 PM UTC

    This incident has been resolved.