CoinGate incident

Increased load time on payment invoices

Minor Resolved View vendor source →

CoinGate experienced a minor incident on October 19, 2021 affecting Payment Invoice and Bitcoin and 1 more component, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2021, 09:45 AM UTC
Resolved
Oct 19, 2021, 11:39 AM UTC
Duration
1h 54m
Detected by Pingoru
Oct 19, 2021, 09:45 AM UTC

Affected components

Payment InvoiceBitcoinOther Cryptocurrencies

Update timeline

  1. investigating Oct 19, 2021, 09:45 AM UTC

    We are investigating reports of degraded performance for Merchant Orders.

  2. investigating Oct 19, 2021, 11:39 AM UTC

    The issue has been resolved - all services are working at full capacity.

  3. resolved Oct 19, 2021, 11:39 AM UTC

    This incident has been resolved.