CoinGate incident

Merchant services are down for some clients, others might experience degraded performance

Major Resolved View vendor source →

CoinGate experienced a major incident on August 17, 2022 affecting Payment Invoice and Bitcoin and 1 more component, lasting 6h 40m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2022, 01:10 PM UTC
Resolved
Aug 17, 2022, 07:50 PM UTC
Duration
6h 40m
Detected by Pingoru
Aug 17, 2022, 01:10 PM UTC

Affected components

Payment InvoiceBitcoinAPIDashboardHomepage

Update timeline

  1. identified Aug 17, 2022, 01:10 PM UTC

    The issue has been identified and a fix is being deployed.

  2. identified Aug 17, 2022, 01:30 PM UTC

    The deployment is taking longer than expected. Current ETA to full operation ±10 mins.

  3. monitoring Aug 17, 2022, 01:44 PM UTC

    A fix has been successfully applied, all services are operational and back to full capacity. We will continue monitoring the situation for the time being.

  4. resolved Aug 17, 2022, 07:50 PM UTC

    This incident has been resolved.