Coinbase Prime incident

Degraded Performance

Notice Resolved View vendor source →

Coinbase Prime experienced a notice incident on May 8, 2026, lasting 12h 43m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 04:06 AM UTC
Resolved
May 08, 2026, 04:50 PM UTC
Duration
12h 43m
Detected by Pingoru
May 08, 2026, 04:06 AM UTC

Update timeline

  1. investigating May 08, 2026, 04:06 AM UTC

    We are aware that customers may be experiencing degraded performance at this time. Our team is investigating this issue and will provide an update. Your funds are safe.

  2. identified May 08, 2026, 04:07 AM UTC

    Due to an AWS outage, trading, conversions, and multi-network transfers are currently unavailable for all Prime clients. Additionally, deposits and withdrawals are currently unavailable for users facing Coinbase Luxembourg. We are actively investigating and will provide updates. Your funds are safe.

  3. identified May 08, 2026, 05:13 AM UTC

    We will begin the process to re-enable trading on our markets shortly. All markets would be placed in "Cancel Only" mode before we move to re-enable trading.

  4. monitoring May 08, 2026, 08:14 AM UTC

    We are seeing recoveries across surfaces of Trading and Transfers for all Prime clients. Please reach out to us if you continue to see any degraded performance on your end. We will provide further updates. Your funds are safe.

  5. resolved May 08, 2026, 04:50 PM UTC

    This incident has been resolved.