Coinbase Commerce incident

Site Performance - Login, Trading, Transactions

Minor Resolved View vendor source →

Coinbase Commerce experienced a minor incident on October 20, 2025 affecting Coinbase Payments and Commerce - Home Page, lasting 17h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 07:33 AM UTC
Resolved
Oct 21, 2025, 12:58 AM UTC
Duration
17h 25m
Detected by Pingoru
Oct 20, 2025, 07:33 AM UTC

Affected components

Coinbase PaymentsCommerce - Home Page

Update timeline

  1. investigating Oct 20, 2025, 07:33 AM UTC

    We are aware that customers may be unable to buy, sell, login on web, mobile at this time. Our team is investigating this issue and will provide an update. Your funds are safe.

  2. investigating Oct 20, 2025, 08:20 AM UTC

    A major Amazon Web Services (AWS) outage is causing widespread internet disruptions, impacting multiple apps and services, including Coinbase.

  3. investigating Oct 20, 2025, 08:22 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Oct 20, 2025, 09:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Oct 20, 2025, 11:06 AM UTC

    Login is now restored, and sending and receiving are back to normal. Our team is continuing to assess any remaining user impacts. Rest assured, your funds are safe.

  6. monitoring Oct 21, 2025, 12:24 AM UTC

    Coinbase systems have recovered after today's AWS outage. While we do not expect any more instability, we will continue to monitor the situation.

  7. resolved Oct 21, 2025, 12:58 AM UTC

    This incident has been resolved.