Coinbase Commerce incident

Degraded new user sign-up experience

Notice Resolved View vendor source →

Coinbase Commerce experienced a notice incident on June 24, 2024, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2024, 11:09 PM UTC
Resolved
Jun 24, 2024, 11:47 PM UTC
Duration
38m
Detected by Pingoru
Jun 24, 2024, 11:09 PM UTC

Update timeline

  1. investigating Jun 24, 2024, 11:09 PM UTC

    We are aware that customers may be unable to create new accounts on Coinbase.com and Coinbase commerce at this time. This does not impact existing customers. Rest assured, your funds are safe, and we are working on a fix.

  2. identified Jun 24, 2024, 11:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 24, 2024, 11:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 24, 2024, 11:47 PM UTC

    This incident has been resolved.