Coinbase Commerce incident

Degraded experience for Shopify checkout via Coinbase Commerce

Notice Resolved View vendor source →

Coinbase Commerce experienced a notice incident on August 28, 2024, lasting 13h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2024, 10:39 PM UTC
Resolved
Aug 29, 2024, 11:49 AM UTC
Duration
13h 10m
Detected by Pingoru
Aug 28, 2024, 10:39 PM UTC

Update timeline

  1. investigating Aug 28, 2024, 10:39 PM UTC

    We are aware that customers using Coinbase Commerce to checkout on the Shopify site are encountering errors. We are investigating this issue.

  2. identified Aug 29, 2024, 11:48 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 29, 2024, 11:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 29, 2024, 11:49 AM UTC

    This incident has been resolved.