Coinbase Commerce incident

Payments from Coinbase accounts are unavailable

Notice Resolved View vendor source →

Coinbase Commerce experienced a notice incident on September 3, 2024, lasting 7d. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2024, 10:20 PM UTC
Resolved
Sep 10, 2024, 11:05 PM UTC
Duration
7d
Detected by Pingoru
Sep 03, 2024, 10:20 PM UTC

Update timeline

  1. investigating Sep 03, 2024, 10:20 PM UTC

    Payments originating from Coinbase accounts are unavailable at this time due to the Polygon network migration from MATIC to POL. Customers can continue to process payments through their Coinbase Wallet or other self custodial wallets. To know more about the list of services affected, you may check this article: https://help.coinbase.com/en/coinbase/trading-and-funding/sending-or-receiving-cryptocurrency/polygon-migration

  2. resolved Sep 10, 2024, 11:05 PM UTC

    This incident has been resolved.