CoinAPI.io incident

Customer Portal Login Issues

Minor Resolved View vendor source →

CoinAPI.io experienced a minor incident on August 21, 2026 affecting Management Console UI & API, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2026, 10:47 AM UTC
Resolved
Aug 21, 2026, 11:56 AM UTC
Duration
1h 9m
Detected by Pingoru
Aug 21, 2026, 10:47 AM UTC

Affected components

Management Console UI & API

Update timeline

  1. investigating Aug 21, 2026, 10:47 AM UTC

    Status: Investigating We are currently experiencing an issue affecting the login process for the CoinAPI Customer Portal. In some cases, customers may encounter difficulties signing in or accessing the portal. Our team is actively investigating the issue and working toward a resolution. We will provide further updates as more information becomes available. Affected components Management Console UI & API (Partial outage)

  2. resolved Aug 21, 2026, 11:56 AM UTC

    Status: Resolved The issue affecting the login process for the Customer Portal has been fully resolved. Customers can now log in and access the portal normally. All affected functionality has been restored. We will continue routine monitoring to ensure continued service stability. Affected components Management Console UI & API (Operational)