Cognito incident

Delayed search queue

Minor Resolved View vendor source →

Cognito experienced a minor incident on March 13, 2020 affecting API, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2020, 04:54 AM UTC
Resolved
Mar 13, 2020, 05:11 AM UTC
Duration
17m
Detected by Pingoru
Mar 13, 2020, 04:54 AM UTC

Affected components

API

Update timeline

  1. investigating Mar 13, 2020, 04:54 AM UTC

    We are currently investigating elevated response times on identity searches

  2. monitoring Mar 13, 2020, 05:01 AM UTC

    The issue has been fixed and we are monitoring the situation.

  3. resolved Mar 13, 2020, 05:11 AM UTC

    The incident has been resolved.