Cognito experienced a minor incident on August 30, 2020 affecting API and Dashboard, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
APIDashboard
Update timeline
- investigating Aug 30, 2020, 11:53 AM UTC
We are investigating an issue with one of our upstream data providers that is causing searches to fail for a subset of customers.
- investigating Aug 30, 2020, 11:54 AM UTC
We are continuing to investigate this issue.
- resolved Aug 30, 2020, 12:53 PM UTC
The upstream provider has issued a fix and we are monitoring for any additional instability. All identity searches are functioning normally.