Cognito incident

Increased identity search latency

Notice Resolved View vendor source →

Cognito experienced a notice incident on August 30, 2021 affecting API and Flow, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2021, 10:02 PM UTC
Resolved
Aug 30, 2021, 10:30 PM UTC
Duration
27m
Detected by Pingoru
Aug 30, 2021, 10:02 PM UTC

Affected components

APIFlow

Update timeline

  1. monitoring Aug 30, 2021, 10:02 PM UTC

    There was approximately a 5m spike in response time latency for some customers. We initiated a failover of the unresponsive data sources and all systems have returned to normal. We are continuing to monitor the situation.

  2. resolved Aug 30, 2021, 10:30 PM UTC

    We have confirmed systems have been stable and everything has returned to normal.