Cognito incident

Upstream AWS networking issues

Minor Resolved View vendor source →

Cognito experienced a minor incident on August 31, 2021 affecting API and Flow and 1 more component, lasting 4h 32m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2021, 06:38 PM UTC
Resolved
Aug 31, 2021, 11:10 PM UTC
Duration
4h 32m
Detected by Pingoru
Aug 31, 2021, 06:38 PM UTC

Affected components

APIFlowDashboardSandbox APIPlayground Dashboard

Update timeline

  1. identified Aug 31, 2021, 06:38 PM UTC

    AWS is currently having internet connectivity issues with its US-West-2 region which is impacting response times for some customers. We are monitoring the situation. You can also receive updates on the Amazon Web Services status page: https://status.aws.amazon.com

  2. identified Aug 31, 2021, 09:43 PM UTC

    AWS have identified a fix and are working towards a resolution.

  3. monitoring Aug 31, 2021, 10:42 PM UTC

    All requests have stabilized at their normal speeds. We are monitoring and will update this when we receive the final confirmation from AWS.

  4. resolved Aug 31, 2021, 11:10 PM UTC

    AWS have confirmed that their networking issues have been resolved, thank you for your patience.