Cognito incident

Elevated API errors (retroactive)

Major Resolved View vendor source →

Cognito experienced a major incident on October 8, 2016, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2016, 12:00 AM UTC
Resolved
Oct 08, 2016, 12:11 AM UTC
Duration
11m
Detected by Pingoru
Oct 08, 2016, 12:00 AM UTC

Update timeline

  1. identified Oct 08, 2016, 12:31 AM UTC

    A bug caused by some logic in our request Date verification is causing API errors on all endpoints. We are deploying a fix.

  2. resolved Oct 08, 2016, 12:32 AM UTC

    A fix has been deployed. The bug affected requests for 11 minutes. We apologize for the inconvenience.