Cognito incident

Partial API Outage

Notice Resolved View vendor source →

Cognito experienced a notice incident on January 17, 2019, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2019, 12:48 AM UTC
Resolved
Jan 17, 2019, 12:48 AM UTC
Duration
Detected by Pingoru
Jan 17, 2019, 12:48 AM UTC

Update timeline

  1. resolved Jan 17, 2019, 02:04 AM UTC

    For a period of about 30 to 45 minutes, a portion of all live API requests were incorrectly rejected due to an application server that became stuck in a misconfigured state. Several other servers remained operational so most requests were able to be serviced. A fix for the underlying issue was deployed and the incident was resolved.