Cognito Forms experienced a major incident on August 28, 2018 affecting Email, lasting 4h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Email
Update timeline
- identified Aug 28, 2018, 02:36 PM UTC
One of our email providers is currently experiencing delays which may affect email deliverability for some customers. We apologize for the inconvenience; any delayed emails will be sent out as soon as possible.
- monitoring Aug 28, 2018, 06:36 PM UTC
One of our email providers, Mandrill, is currently resolving connection issues that may be affecting email deliverability for some Cognito Forms customers. We will continue to monitor email services and provide updates here.
- resolved Aug 28, 2018, 06:41 PM UTC
Email services are back to normal for all Cognito Forms users. We apologize for any inconvenience.