Cognito Forms incident

Partial Email Outage

Minor Resolved View vendor source →

Cognito Forms experienced a minor incident on November 5, 2018 affecting Email, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2018, 01:22 PM UTC
Resolved
Nov 05, 2018, 05:18 PM UTC
Duration
3h 56m
Detected by Pingoru
Nov 05, 2018, 01:22 PM UTC

Affected components

Email

Update timeline

  1. investigating Nov 05, 2018, 01:22 PM UTC

    We are actively investigating an outage affecting email deliverability for some Cognito Forms customers. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

  2. resolved Nov 05, 2018, 05:18 PM UTC

    Email services should be back to normal for all Cognito Forms users. We apologize for any inconvenience.