Cognito Forms experienced a major incident on December 11, 2018 affecting Email, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Email
Update timeline
- investigating Dec 11, 2018, 12:05 PM UTC
We are actively investigating an outage affecting email deliverability for some Cognito Forms customers. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.
- resolved Dec 11, 2018, 01:55 PM UTC
Email services should be back to normal for all Cognito Forms users. We apologize for any inconvenience.