Cognito Forms experienced a major incident on May 2, 2019 affecting Website and Forms, lasting 3h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Website and Forms
Update timeline
- identified May 02, 2019, 08:50 PM UTC
Our hosting platform, Microsoft Azure, is currently experiencing a network outage due to DNS resolution issues. At this time, some Cognito Forms customers may be experiencing difficulties accessing our website and/or forms. We will continue to monitor Azure services and provide updates here.
- resolved May 03, 2019, 12:18 AM UTC
We have now confirmed that Microsoft Azure has officially resolved this issue, you should no longer have any issues logging in, or accessing your forms.