Cognito Forms incident

Server Incident

Notice Resolved View vendor source →

Cognito Forms experienced a notice incident on October 12, 2019 affecting Website and Forms, lasting 3h 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2019, 09:32 PM UTC
Resolved
Oct 13, 2019, 01:01 AM UTC
Duration
3h 28m
Detected by Pingoru
Oct 12, 2019, 09:32 PM UTC

Affected components

Website and Forms

Update timeline

  1. investigating Oct 12, 2019, 09:32 PM UTC

    We are actively investigating a service outage affecting a number of customers and their forms. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

  2. monitoring Oct 12, 2019, 11:34 PM UTC

    Services should be now back to normal for all Cognito Forms users. We will continue to monitor the situation.

  3. resolved Oct 13, 2019, 01:01 AM UTC

    This incident has been resolved.