Cognito Forms experienced a major incident on November 22, 2019 affecting Website and Forms, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Website and Forms
Update timeline
- identified Nov 22, 2019, 02:58 PM UTC
We have identified an outage affecting the ability of some customers to access our website. We are currently working on a resolution to this issue.
- identified Nov 22, 2019, 03:00 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 22, 2019, 03:25 PM UTC
Our website should be now back to normal for all Cognito Forms users. We will continue to monitor the situation.
- resolved Nov 22, 2019, 04:41 PM UTC
This incident has been resolved.