Cognito Forms incident

Server Incident

Notice Resolved View vendor source →

Cognito Forms experienced a notice incident on May 26, 2020 affecting Website and Forms, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2020, 02:34 PM UTC
Resolved
May 26, 2020, 04:39 PM UTC
Duration
2h 5m
Detected by Pingoru
May 26, 2020, 02:34 PM UTC

Affected components

Website and Forms

Update timeline

  1. investigating May 26, 2020, 02:34 PM UTC

    We are actively investigating a service outage affecting a number of customers and their forms. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

  2. monitoring May 26, 2020, 03:35 PM UTC

    Services should be now back to normal for all Cognito Forms users. We will continue to monitor the situation.

  3. resolved May 26, 2020, 04:39 PM UTC

    Services should be now back to normal for all users. Thank you for your patience!