Cognito Forms incident

Server Incident

Minor Resolved View vendor source →

Cognito Forms experienced a minor incident on June 16, 2020 affecting Website and Forms, lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2020, 10:50 AM UTC
Resolved
Jun 16, 2020, 02:07 PM UTC
Duration
3h 16m
Detected by Pingoru
Jun 16, 2020, 10:50 AM UTC

Affected components

Website and Forms

Update timeline

  1. investigating Jun 16, 2020, 10:50 AM UTC

    We are actively investigating a service outage that can affecting a number of customers and their forms. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

  2. monitoring Jun 16, 2020, 12:34 PM UTC

    Services should be now back to normal for all Cognito Forms users. We will continue to monitor the situation.

  3. resolved Jun 16, 2020, 02:07 PM UTC

    This incident has been resolved. We apologize for the inconvenience.