Cognito Forms experienced a notice incident on June 25, 2020, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 25, 2020, 01:16 PM UTC
We are actively investigating a partial service outage affecting a small number of customers and their forms. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.
- identified Jun 25, 2020, 01:43 PM UTC
We have identified the issue that is causing partial service outage affecting a small number of customers and their forms. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.
- resolved Jun 25, 2020, 02:35 PM UTC
We have identified and resolved the issue, and services should be now back to normal for all users. We will continue to monitor the situation that caused a partial service outage. Thank you for your patience!