Cognito Forms incident

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Minor Resolved View vendor source →

Cognito Forms experienced a minor incident on September 17, 2020 affecting Website and Forms, lasting 7h 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2020, 12:42 PM UTC
Resolved
Sep 17, 2020, 08:11 PM UTC
Duration
7h 29m
Detected by Pingoru
Sep 17, 2020, 12:42 PM UTC

Affected components

Website and Forms

Update timeline

  1. investigating Sep 17, 2020, 12:42 PM UTC

    We are currently investigating this issue.

  2. identified Sep 17, 2020, 01:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 17, 2020, 02:39 PM UTC

    The core issue has been repaired and we’re monitoring the results. We’re continuing to fix any resulting issues for the affected customers.

  4. resolved Sep 17, 2020, 08:11 PM UTC

    This incident has been resolved.