Cognito Forms experienced a major incident on January 25, 2021 affecting Website and Forms, lasting 7h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Website and Forms
Update timeline
- investigating Jan 25, 2021, 12:30 PM UTC
We are actively investigating reports of customers not being able to view some entries from a form's Entries page.
- identified Jan 25, 2021, 04:30 PM UTC
We have identified the issue and directly contacted all affected organizations.
- resolved Jan 25, 2021, 07:32 PM UTC
This incident has been resolved.