Cognito Forms experienced a major incident on April 2, 2021 affecting Email, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Email
Update timeline
- identified Apr 02, 2021, 12:07 PM UTC
We are actively investigating an email delivery delay affecting most Cognito Forms customers. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.
- identified Apr 02, 2021, 12:08 PM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 02, 2021, 12:48 PM UTC
Email deliverability should be now back to normal for all users. Thank you for your patience!