Cognito Forms incident

Email delay

Minor Resolved View vendor source →

Cognito Forms experienced a minor incident on June 3, 2021 affecting Email, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2021, 01:19 PM UTC
Resolved
Jun 03, 2021, 03:35 PM UTC
Duration
2h 16m
Detected by Pingoru
Jun 03, 2021, 01:19 PM UTC

Affected components

Email

Update timeline

  1. identified Jun 03, 2021, 01:19 PM UTC

    Email notification delivery is currently delayed for HIPAA and verified email customers. This is an issue that has been identified and our email provider is currently working on resuming normal delivery as soon as possible.

  2. resolved Jun 03, 2021, 03:35 PM UTC

    This issue has been resolved, and any delayed emails should be sent shortly.