Cognito Forms experienced a major incident on December 9, 2021 affecting Website and Forms, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Website and Forms
Update timeline
- investigating Dec 09, 2021, 02:02 PM UTC
We are actively investigating a service outage affecting a number of customers. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.
- investigating Dec 09, 2021, 02:02 PM UTC
We are continuing to investigate this issue.
- monitoring Dec 09, 2021, 02:40 PM UTC
Services should be now back to normal for all Cognito Forms users. We will continue to monitor the situation.
- resolved Dec 09, 2021, 03:21 PM UTC
Services should be now back to normal for all Cognito Forms users. Thanks for your patience.