Cognito Forms incident

Server Incident

Major Resolved View vendor source →

Cognito Forms experienced a major incident on December 9, 2021 affecting Website and Forms, lasting 3d 14h. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2021, 09:52 PM UTC
Resolved
Dec 13, 2021, 12:05 PM UTC
Duration
3d 14h
Detected by Pingoru
Dec 09, 2021, 09:52 PM UTC

Affected components

Website and Forms

Update timeline

  1. investigating Dec 09, 2021, 09:52 PM UTC

    Some users may be experiencing issues accessing www.cognitoforms.com. We are working to resolve this issue as soon as possible.

  2. monitoring Dec 10, 2021, 02:28 PM UTC

    This issue has been resolved. However, we are continuing to monitor the situation.

  3. resolved Dec 13, 2021, 12:05 PM UTC

    This incident has been resolved.