Cognito Forms experienced a minor incident on December 8, 2022 affecting Email, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Email
Update timeline
- investigating Dec 08, 2022, 05:06 PM UTC
We are actively investigating an outage affecting email deliverability for a small number of Cognito Forms customers. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.
- investigating Dec 08, 2022, 05:46 PM UTC
We are continuing to investigate this issue.
- resolved Dec 08, 2022, 05:47 PM UTC
We have identified and resolved the issue affecting email deliverability, and services should be now back to normal for all users. Thank you for your patience!