Cognito Forms incident

Integrations and Webhooks not sending

Major Resolved View vendor source →

Cognito Forms experienced a major incident on December 15, 2022 affecting Website and Forms, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2022, 06:47 PM UTC
Resolved
Dec 15, 2022, 08:17 PM UTC
Duration
1h 30m
Detected by Pingoru
Dec 15, 2022, 06:47 PM UTC

Affected components

Website and Forms

Update timeline

  1. identified Dec 15, 2022, 06:47 PM UTC

    We have identified an issue with form integrations not sending. This would include webhooks and triggering third-party integrations such as Zapier, Flow and Make. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

  2. monitoring Dec 15, 2022, 07:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 15, 2022, 08:17 PM UTC

    Integrations should be now back to normal for all Cognito Forms users. Thanks for your patience.