Cognito Forms incident

Slow response times

Minor Resolved View vendor source →

Cognito Forms experienced a minor incident on January 10, 2023 affecting Website and Forms, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2023, 08:29 PM UTC
Resolved
Jan 10, 2023, 09:12 PM UTC
Duration
42m
Detected by Pingoru
Jan 10, 2023, 08:29 PM UTC

Affected components

Website and Forms

Update timeline

  1. identified Jan 10, 2023, 08:29 PM UTC

    Some Cognito Forms organizations may be seeing slow server response times. We are currently working on the issue and expect to see a resolution shortly.

  2. monitoring Jan 10, 2023, 08:56 PM UTC

    Services should be now back to normal for all Cognito Forms users. We will continue to monitor the situation. Thanks for your patience!

  3. resolved Jan 10, 2023, 09:12 PM UTC

    This issue has been resolved and services are back to normal operation.