Cognito Forms experienced a major incident on September 7, 2023 affecting Integrations, lasting 15h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 07, 2023, 08:38 PM UTC
Square is currently experiencing issues with processing payments. Cognito Forms connected to Square will not be able to process payments. You can click the link below to view Square's status page related to this: https://www.issquareup.com/
- identified Sep 07, 2023, 10:28 PM UTC
Square is continuing to look into issues with processing payments. Click the link below for the most up-to-date status from Square: https://www.issquareup.com/
- identified Sep 08, 2023, 12:35 AM UTC
Square is continuing to look into issues with processing payments. We will continue to keep you updated as we know more. Please click the link below for the most up-to-date status from Square: https://www.issquareup.com/
- resolved Sep 08, 2023, 12:12 PM UTC
This issue has been resolved. Please contact support if you are experiencing any ongoing issues with Square payments on your forms.