Cognito Forms incident

Email Delay

Minor Resolved View vendor source →

Cognito Forms experienced a minor incident on May 2, 2019 affecting Email, lasting 5h 9m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2019, 07:07 PM UTC
Resolved
May 03, 2019, 12:16 AM UTC
Duration
5h 9m
Detected by Pingoru
May 02, 2019, 07:07 PM UTC

Affected components

Email

Update timeline

  1. monitoring May 02, 2019, 07:07 PM UTC

    We are actively monitoring an email delivery delay that we are seeing with one of our email provider. Normal email delivery will resume as quickly as possible; we apologize for any inconvenience this may cause.

  2. resolved May 03, 2019, 12:16 AM UTC

    Email delivery should be now back to normal for all users. Thank you for your patience!