Cognito Forms incident

Server Incident

Major Resolved View vendor source →

Cognito Forms experienced a major incident on March 4, 2020 affecting Website and Forms, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2020, 03:40 PM UTC
Resolved
Mar 04, 2020, 06:06 PM UTC
Duration
2h 26m
Detected by Pingoru
Mar 04, 2020, 03:40 PM UTC

Affected components

Website and Forms

Update timeline

  1. investigating Mar 04, 2020, 03:40 PM UTC

    We are actively investigating a partial service outage affecting a number of customers and their forms. Normal services will resume as quickly as possible; we apologize for any inconvenience this may cause.

  2. monitoring Mar 04, 2020, 04:47 PM UTC

    Services should be now back to normal for all Cognito Forms users.

  3. resolved Mar 04, 2020, 06:06 PM UTC

    This incident has been resolved. We apologize for the inconvenience.