Cognito Forms incident

Response Times Slower Than Usual

Minor Resolved View vendor source →

Cognito Forms experienced a minor incident on May 12, 2025, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2025, 02:20 PM UTC
Resolved
May 12, 2025, 05:53 PM UTC
Duration
3h 33m
Detected by Pingoru
May 12, 2025, 02:20 PM UTC

Update timeline

  1. investigating May 12, 2025, 02:20 PM UTC

    Please be aware that response times to support tickets may be slower than normal for the time being.

  2. resolved May 12, 2025, 05:53 PM UTC

    This incident has been resolved.