Cognitive3D experienced a critical incident on August 21, 2026 affecting Cognitive3D Data Processing, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Cognitive3D Data Processing
Update timeline
- investigating Aug 21, 2026, 08:26 PM UTC
We are currently investigating a delay in session processing
- identified Aug 21, 2026, 08:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 21, 2026, 08:52 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 21, 2026, 09:06 PM UTC
Session processing is caught up; LMS statement processing is still delayed
- resolved Aug 21, 2026, 09:26 PM UTC
This incident has been resolved.