Coffee Break incident
Coffee Break Academy and RLN Education sites undergoing maintenance
Coffee Break experienced a critical incident on September 20, 2019 affecting Coffee Break Academy Courses, lasting 3h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 20, 2019, 04:14 PM UTC
The Coffee Break Academy and RLN Education websites are built on the Teachable platform. This afternoon we have been made aware of an issue which is affecting all sites built on Teachable. The team at Teachable are investigating the issue and are providing regular updates on the situation at https://status.teachable.com. We will continue to monitor the situation and provide updates as soon as possible. We would expect the problems t to be resolved quickly. Please accept our apologies in the meantime.
- monitoring Sep 20, 2019, 04:46 PM UTC
Our sites are now back online and should be accessible with the exception of video content in the courses. The Teachable team continue to work on restoring full access to videos. We'll update as soon as possible.
- resolved Sep 20, 2019, 07:53 PM UTC
We can now confirm that the previous problems have been fully resolved and all elements of the Coffee Break Academy and RLN Education courses are fully accessible including videos. The problem originally arose as a result of a change which was being made by Teachable to the video playback system. The Teachable engineers have fully resolved the issue and now all sites including ours are fully accessible. Please accept our apologies for any inconvenience and thank you for your patience.